Returns & Exchanges
At Kentucky Ballistics, we want you to be fully satisfied with your gear; if your apparel doesn't hit the mark, we offer returns and exchanges within 30 days of delivery. Items must be in their original, unwashed, and unworn condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt so we can monitor your return's progress.
- 4.Receive Refund or Exchange
After our team inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
